Award Winning Customer Support

 

Award Winning iMIS Support

 

TSC provides unequaled service before, during and after iMIS installation.

As a testament to that commitment, we are four-time recipients of the ASI Icon Award of Excellence in Customer Satisfaction and have been selected a member of the ASI Chairman's Circle for Reseller Excellence many times over.

Headquartered in Seattle, Washington

We provide outstanding telephone and remote access support in a professional, timely, and affordable manner. For remote access support we use DeskTop Streaming software, which allows our technician to view your screen just as you see it. Individual call charges are way down, and customer satisfaction is way up since we started using this revolutionary new support tool. Connections are quick and easy to make needing nothing more than Internet access and a Web browser.

We also conduct classroom training for iMIS users on your site or ours. At $100 per day for a scheduled class at our training facility, you cannot make a better investment.

Distance is no object

We travel where we need to be, to get the job done, but our years of experience with remote iMIS support have made us expert at helping customers solve iMIS problems without costly travel expense or travel time. TSC Remote Desktop Support - try it, you'll like it! Or, if you prefer, we will be happy to come to your location for face to face iMIS consulting and problem solving.

TSC's technical support people are second to none

Our iMIS support staff averages 5 years per person experience with iMIS, and are trained in all the iMIS products. There are few iMIS questions that cannot be resolved quickly and with a great return on your support dollar.